Privacy Policy
SuperSales Global Pte. Ltd. (“Monolith”) takes your privacy very seriously.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We have created this Privacy Policy (“Privacy Policy”) to outline how we collect, use and disclose Personal Data from Users of our website and web-application (the “Service”), located at https://getmonolith.com (“Site”) and our Slack Bots (the “Bots”) and the related services described in our Terms of Use (collectively, the “Services”).
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Monolith site unless otherwise defined in this Privacy Policy.
Background Information
When we refer to “Users”, we are referring to both individual users (“Individual Users”) and Organizational users that hold an Account on the Site or have installed our Bots. The Services allow Users the opportunity to better facilitate their meetings, and take notes on meetings, track agenda and other items as they relate to working together. In the event that an Organization purchases a subscription to the Services, they will have access to aggregate reporting relating to the usage of the Services by Users and other related analytics associated with their Organization. By default, Organizations will not have access to the content of Notes or Feedback Messages of Users who create this content. If an Organization’s policies require access to this data, then Monolith will comply. It is your responsibility to read and understand your Organization’s internal privacy policies.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your email address, the list of participants of the meeting, the time of the conversation of the participants and their emails, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
General Data Protection Regulation (GDPR) Compliance
For residents of the European Economic Area, Monolith generally processes Personal Data in order to fulfill contracts we have with the Organizations that are our customers and Users, as well as to pursue our legitimate business interests as set out in this Privacy Policy. Otherwise, Monolith will obtain consent from an Individual User in respect of the processing of Personal Data.
When we process data on behalf of Organizations under an agreement with that Organization, Monolith is acting as the “data processor” and the Organization is the “data controller”.
Residents of the European Economic Area (“EEA”) have certain data protection rights under applicable laws (including under the GDPR), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights should contact Monolith using the contact information. In circumstances where Monolith is, a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Data transferred from the European Economic Area to Monolith or a Sub-Processor shall be in accordance with approved international transfer mechanisms under applicable law.
Use of Your Personal Data
General Use
In general, we use the Personal Data we have about you to offer you a more tailored experience and to respond to any requests you send us in a more comprehensive fashion. We use this data in the following ways:
• Allow for the creation of your account.
• Identify you on our system and keep track of the Work Network you are involved in.
• Improve the Services that we offer you and provide a more tailored experience.
• Respond to the requests that you send us.
• Send you messages (via Slack and Email and our Web Application) that relate to your usage of our system or security and administrative messages.
• Send you smart suggestions and feedback received from others in your Work Network.
• Send you communication requests for the purpose of improving our Services (i.e. request for phone call, completion of a survey).
• Send marketing-related messages to our Services with your consent (from which you will be able to unsubscribe).
• To Send you other notifications that relate to your usage of the system (for example, the fact that you have some pending feedback requests or if you have some unviewed feedback).
Anonymous Data
We use anonymized data retrieved from our database (i.e. where personally identifiable information has been obfuscated) in order to create analytics that will help us surmise how to improve our Service. Some of the reports created with this anonymized data may be shared with your Organization so that they can understand the overall usage of our product by their employees/constituents.
Access, Modification or Deletion of Your Data
You may contact us at info@getmonolith.com in order to request a copy, change or delete any Personal Data that we have on file for your Account. Please note that feedback exchanged cannot be deleted as it involves more than one party. As an Organizational customer, you may request the deletion of your entire Account (and all individual Users within that account). We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter. Residents of the European Economic Area (“EEA”) have additional data protection rights under applicable laws (including under the General Data Protection Regulation), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights, should contact Monolith using the contact information. In circumstances where Monolith is a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Retention
We retain Personal Data that you provide us as long as we consider it necessary for the purpose it was collected, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described above. If a customer terminates its use of the Services, we will, unless legally prohibited, delete all customer information, including your Personal Data, from the Services.
Periodic Updates to Privacy Policy
We periodically update this Privacy Policy. In the event of an update, we will post the new policy at https://getmonolith.com/privacy and update the “Last Updated” date above. Please check this page regularly for updates.
This policy is effective as of 2022-02-16.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@getmonolith.com.
Privacy Policy
SuperSales Global Pte. Ltd. (“Monolith”) takes your privacy very seriously.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We have created this Privacy Policy (“Privacy Policy”) to outline how we collect, use and disclose Personal Data from Users of our website and web-application (the “Service”), located at https://getmonolith.com (“Site”) and our Slack Bots (the “Bots”) and the related services described in our Terms of Use (collectively, the “Services”).
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Monolith site unless otherwise defined in this Privacy Policy.
Background Information
When we refer to “Users”, we are referring to both individual users (“Individual Users”) and Organizational users that hold an Account on the Site or have installed our Bots. The Services allow Users the opportunity to better facilitate their meetings, and take notes on meetings, track agenda and other items as they relate to working together. In the event that an Organization purchases a subscription to the Services, they will have access to aggregate reporting relating to the usage of the Services by Users and other related analytics associated with their Organization. By default, Organizations will not have access to the content of Notes or Feedback Messages of Users who create this content. If an Organization’s policies require access to this data, then Monolith will comply. It is your responsibility to read and understand your Organization’s internal privacy policies.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your email address, the list of participants of the meeting, the time of the conversation of the participants and their emails, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
General Data Protection Regulation (GDPR) Compliance
For residents of the European Economic Area, Monolith generally processes Personal Data in order to fulfill contracts we have with the Organizations that are our customers and Users, as well as to pursue our legitimate business interests as set out in this Privacy Policy. Otherwise, Monolith will obtain consent from an Individual User in respect of the processing of Personal Data.
When we process data on behalf of Organizations under an agreement with that Organization, Monolith is acting as the “data processor” and the Organization is the “data controller”.
Residents of the European Economic Area (“EEA”) have certain data protection rights under applicable laws (including under the GDPR), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights should contact Monolith using the contact information. In circumstances where Monolith is, a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Data transferred from the European Economic Area to Monolith or a Sub-Processor shall be in accordance with approved international transfer mechanisms under applicable law.
Use of Your Personal Data
General Use
In general, we use the Personal Data we have about you to offer you a more tailored experience and to respond to any requests you send us in a more comprehensive fashion. We use this data in the following ways:
• Allow for the creation of your account.
• Identify you on our system and keep track of the Work Network you are involved in.
• Improve the Services that we offer you and provide a more tailored experience.
• Respond to the requests that you send us.
• Send you messages (via Slack and Email and our Web Application) that relate to your usage of our system or security and administrative messages.
• Send you smart suggestions and feedback received from others in your Work Network.
• Send you communication requests for the purpose of improving our Services (i.e. request for phone call, completion of a survey).
• Send marketing-related messages to our Services with your consent (from which you will be able to unsubscribe).
• To Send you other notifications that relate to your usage of the system (for example, the fact that you have some pending feedback requests or if you have some unviewed feedback).
Anonymous Data
We use anonymized data retrieved from our database (i.e. where personally identifiable information has been obfuscated) in order to create analytics that will help us surmise how to improve our Service. Some of the reports created with this anonymized data may be shared with your Organization so that they can understand the overall usage of our product by their employees/constituents.
Access, Modification or Deletion of Your Data
You may contact us at info@getmonolith.com in order to request a copy, change or delete any Personal Data that we have on file for your Account. Please note that feedback exchanged cannot be deleted as it involves more than one party. As an Organizational customer, you may request the deletion of your entire Account (and all individual Users within that account). We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter. Residents of the European Economic Area (“EEA”) have additional data protection rights under applicable laws (including under the General Data Protection Regulation), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights, should contact Monolith using the contact information. In circumstances where Monolith is a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Retention
We retain Personal Data that you provide us as long as we consider it necessary for the purpose it was collected, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described above. If a customer terminates its use of the Services, we will, unless legally prohibited, delete all customer information, including your Personal Data, from the Services.
Periodic Updates to Privacy Policy
We periodically update this Privacy Policy. In the event of an update, we will post the new policy at https://getmonolith.com/privacy and update the “Last Updated” date above. Please check this page regularly for updates.
This policy is effective as of 2022-02-16.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@getmonolith.com.
Privacy Policy
SuperSales Global Pte. Ltd. (“Monolith”) takes your privacy very seriously.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We have created this Privacy Policy (“Privacy Policy”) to outline how we collect, use and disclose Personal Data from Users of our website and web-application (the “Service”), located at https://getmonolith.com (“Site”) and our Slack Bots (the “Bots”) and the related services described in our Terms of Use (collectively, the “Services”).
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Monolith site unless otherwise defined in this Privacy Policy.
Background Information
When we refer to “Users”, we are referring to both individual users (“Individual Users”) and Organizational users that hold an Account on the Site or have installed our Bots. The Services allow Users the opportunity to better facilitate their meetings, and take notes on meetings, track agenda and other items as they relate to working together. In the event that an Organization purchases a subscription to the Services, they will have access to aggregate reporting relating to the usage of the Services by Users and other related analytics associated with their Organization. By default, Organizations will not have access to the content of Notes or Feedback Messages of Users who create this content. If an Organization’s policies require access to this data, then Monolith will comply. It is your responsibility to read and understand your Organization’s internal privacy policies.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your email address, the list of participants of the meeting, the time of the conversation of the participants and their emails, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
General Data Protection Regulation (GDPR) Compliance
For residents of the European Economic Area, Monolith generally processes Personal Data in order to fulfill contracts we have with the Organizations that are our customers and Users, as well as to pursue our legitimate business interests as set out in this Privacy Policy. Otherwise, Monolith will obtain consent from an Individual User in respect of the processing of Personal Data.
When we process data on behalf of Organizations under an agreement with that Organization, Monolith is acting as the “data processor” and the Organization is the “data controller”.
Residents of the European Economic Area (“EEA”) have certain data protection rights under applicable laws (including under the GDPR), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights should contact Monolith using the contact information. In circumstances where Monolith is, a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Data transferred from the European Economic Area to Monolith or a Sub-Processor shall be in accordance with approved international transfer mechanisms under applicable law.
Use of Your Personal Data
General Use
In general, we use the Personal Data we have about you to offer you a more tailored experience and to respond to any requests you send us in a more comprehensive fashion. We use this data in the following ways:
• Allow for the creation of your account.
• Identify you on our system and keep track of the Work Network you are involved in.
• Improve the Services that we offer you and provide a more tailored experience.
• Respond to the requests that you send us.
• Send you messages (via Slack and Email and our Web Application) that relate to your usage of our system or security and administrative messages.
• Send you smart suggestions and feedback received from others in your Work Network.
• Send you communication requests for the purpose of improving our Services (i.e. request for phone call, completion of a survey).
• Send marketing-related messages to our Services with your consent (from which you will be able to unsubscribe).
• To Send you other notifications that relate to your usage of the system (for example, the fact that you have some pending feedback requests or if you have some unviewed feedback).
Anonymous Data
We use anonymized data retrieved from our database (i.e. where personally identifiable information has been obfuscated) in order to create analytics that will help us surmise how to improve our Service. Some of the reports created with this anonymized data may be shared with your Organization so that they can understand the overall usage of our product by their employees/constituents.
Access, Modification or Deletion of Your Data
You may contact us at info@getmonolith.com in order to request a copy, change or delete any Personal Data that we have on file for your Account. Please note that feedback exchanged cannot be deleted as it involves more than one party. As an Organizational customer, you may request the deletion of your entire Account (and all individual Users within that account). We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter. Residents of the European Economic Area (“EEA”) have additional data protection rights under applicable laws (including under the General Data Protection Regulation), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights, should contact Monolith using the contact information. In circumstances where Monolith is a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Retention
We retain Personal Data that you provide us as long as we consider it necessary for the purpose it was collected, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described above. If a customer terminates its use of the Services, we will, unless legally prohibited, delete all customer information, including your Personal Data, from the Services.
Periodic Updates to Privacy Policy
We periodically update this Privacy Policy. In the event of an update, we will post the new policy at https://getmonolith.com/privacy and update the “Last Updated” date above. Please check this page regularly for updates.
This policy is effective as of 2022-02-16.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@getmonolith.com.
Privacy Policy
SuperSales Global Pte. Ltd. (“Monolith”) takes your privacy very seriously.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We have created this Privacy Policy (“Privacy Policy”) to outline how we collect, use and disclose Personal Data from Users of our website and web-application (the “Service”), located at https://getmonolith.com (“Site”) and our Slack Bots (the “Bots”) and the related services described in our Terms of Use (collectively, the “Services”).
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Monolith site unless otherwise defined in this Privacy Policy.
Background Information
When we refer to “Users”, we are referring to both individual users (“Individual Users”) and Organizational users that hold an Account on the Site or have installed our Bots. The Services allow Users the opportunity to better facilitate their meetings, and take notes on meetings, track agenda and other items as they relate to working together. In the event that an Organization purchases a subscription to the Services, they will have access to aggregate reporting relating to the usage of the Services by Users and other related analytics associated with their Organization. By default, Organizations will not have access to the content of Notes or Feedback Messages of Users who create this content. If an Organization’s policies require access to this data, then Monolith will comply. It is your responsibility to read and understand your Organization’s internal privacy policies.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your email address, the list of participants of the meeting, the time of the conversation of the participants and their emails, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
General Data Protection Regulation (GDPR) Compliance
For residents of the European Economic Area, Monolith generally processes Personal Data in order to fulfill contracts we have with the Organizations that are our customers and Users, as well as to pursue our legitimate business interests as set out in this Privacy Policy. Otherwise, Monolith will obtain consent from an Individual User in respect of the processing of Personal Data.
When we process data on behalf of Organizations under an agreement with that Organization, Monolith is acting as the “data processor” and the Organization is the “data controller”.
Residents of the European Economic Area (“EEA”) have certain data protection rights under applicable laws (including under the GDPR), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights should contact Monolith using the contact information. In circumstances where Monolith is, a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Data transferred from the European Economic Area to Monolith or a Sub-Processor shall be in accordance with approved international transfer mechanisms under applicable law.
Use of Your Personal Data
General Use
In general, we use the Personal Data we have about you to offer you a more tailored experience and to respond to any requests you send us in a more comprehensive fashion. We use this data in the following ways:
• Allow for the creation of your account.
• Identify you on our system and keep track of the Work Network you are involved in.
• Improve the Services that we offer you and provide a more tailored experience.
• Respond to the requests that you send us.
• Send you messages (via Slack and Email and our Web Application) that relate to your usage of our system or security and administrative messages.
• Send you smart suggestions and feedback received from others in your Work Network.
• Send you communication requests for the purpose of improving our Services (i.e. request for phone call, completion of a survey).
• Send marketing-related messages to our Services with your consent (from which you will be able to unsubscribe).
• To Send you other notifications that relate to your usage of the system (for example, the fact that you have some pending feedback requests or if you have some unviewed feedback).
Anonymous Data
We use anonymized data retrieved from our database (i.e. where personally identifiable information has been obfuscated) in order to create analytics that will help us surmise how to improve our Service. Some of the reports created with this anonymized data may be shared with your Organization so that they can understand the overall usage of our product by their employees/constituents.
Access, Modification or Deletion of Your Data
You may contact us at info@getmonolith.com in order to request a copy, change or delete any Personal Data that we have on file for your Account. Please note that feedback exchanged cannot be deleted as it involves more than one party. As an Organizational customer, you may request the deletion of your entire Account (and all individual Users within that account). We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter. Residents of the European Economic Area (“EEA”) have additional data protection rights under applicable laws (including under the General Data Protection Regulation), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights, should contact Monolith using the contact information. In circumstances where Monolith is a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Retention
We retain Personal Data that you provide us as long as we consider it necessary for the purpose it was collected, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described above. If a customer terminates its use of the Services, we will, unless legally prohibited, delete all customer information, including your Personal Data, from the Services.
Periodic Updates to Privacy Policy
We periodically update this Privacy Policy. In the event of an update, we will post the new policy at https://getmonolith.com/privacy and update the “Last Updated” date above. Please check this page regularly for updates.
This policy is effective as of 2022-02-16.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@getmonolith.com.
Privacy Policy
SuperSales Global Pte. Ltd. (“Monolith”) takes your privacy very seriously.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We have created this Privacy Policy (“Privacy Policy”) to outline how we collect, use and disclose Personal Data from Users of our website and web-application (the “Service”), located at https://getmonolith.com (“Site”) and our Slack Bots (the “Bots”) and the related services described in our Terms of Use (collectively, the “Services”).
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Monolith site unless otherwise defined in this Privacy Policy.
Background Information
When we refer to “Users”, we are referring to both individual users (“Individual Users”) and Organizational users that hold an Account on the Site or have installed our Bots. The Services allow Users the opportunity to better facilitate their meetings, and take notes on meetings, track agenda and other items as they relate to working together. In the event that an Organization purchases a subscription to the Services, they will have access to aggregate reporting relating to the usage of the Services by Users and other related analytics associated with their Organization. By default, Organizations will not have access to the content of Notes or Feedback Messages of Users who create this content. If an Organization’s policies require access to this data, then Monolith will comply. It is your responsibility to read and understand your Organization’s internal privacy policies.
Log Data
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your email address, the list of participants of the meeting, the time of the conversation of the participants and their emails, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
General Data Protection Regulation (GDPR) Compliance
For residents of the European Economic Area, Monolith generally processes Personal Data in order to fulfill contracts we have with the Organizations that are our customers and Users, as well as to pursue our legitimate business interests as set out in this Privacy Policy. Otherwise, Monolith will obtain consent from an Individual User in respect of the processing of Personal Data.
When we process data on behalf of Organizations under an agreement with that Organization, Monolith is acting as the “data processor” and the Organization is the “data controller”.
Residents of the European Economic Area (“EEA”) have certain data protection rights under applicable laws (including under the GDPR), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights should contact Monolith using the contact information. In circumstances where Monolith is, a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Data transferred from the European Economic Area to Monolith or a Sub-Processor shall be in accordance with approved international transfer mechanisms under applicable law.
Use of Your Personal Data
General Use
In general, we use the Personal Data we have about you to offer you a more tailored experience and to respond to any requests you send us in a more comprehensive fashion. We use this data in the following ways:
• Allow for the creation of your account.
• Identify you on our system and keep track of the Work Network you are involved in.
• Improve the Services that we offer you and provide a more tailored experience.
• Respond to the requests that you send us.
• Send you messages (via Slack and Email and our Web Application) that relate to your usage of our system or security and administrative messages.
• Send you smart suggestions and feedback received from others in your Work Network.
• Send you communication requests for the purpose of improving our Services (i.e. request for phone call, completion of a survey).
• Send marketing-related messages to our Services with your consent (from which you will be able to unsubscribe).
• To Send you other notifications that relate to your usage of the system (for example, the fact that you have some pending feedback requests or if you have some unviewed feedback).
Anonymous Data
We use anonymized data retrieved from our database (i.e. where personally identifiable information has been obfuscated) in order to create analytics that will help us surmise how to improve our Service. Some of the reports created with this anonymized data may be shared with your Organization so that they can understand the overall usage of our product by their employees/constituents.
Access, Modification or Deletion of Your Data
You may contact us at info@getmonolith.com in order to request a copy, change or delete any Personal Data that we have on file for your Account. Please note that feedback exchanged cannot be deleted as it involves more than one party. As an Organizational customer, you may request the deletion of your entire Account (and all individual Users within that account). We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter. Residents of the European Economic Area (“EEA”) have additional data protection rights under applicable laws (including under the General Data Protection Regulation), including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individual Users who wish to exercise these rights, should contact Monolith using the contact information. In circumstances where Monolith is a data processor and the Organization is the data controller, Individuals may be required to contact the Organization to avail themselves of such rights.
Retention
We retain Personal Data that you provide us as long as we consider it necessary for the purpose it was collected, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described above. If a customer terminates its use of the Services, we will, unless legally prohibited, delete all customer information, including your Personal Data, from the Services.
Periodic Updates to Privacy Policy
We periodically update this Privacy Policy. In the event of an update, we will post the new policy at https://getmonolith.com/privacy and update the “Last Updated” date above. Please check this page regularly for updates.
This policy is effective as of 2022-02-16.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@getmonolith.com.
© SuperSales Global Pte. Ltd. 2023
140 Taylor Str., San Francisco, CA, 94133
© SuperSales Global Pte. Ltd. 2023
140 Taylor Str., San Francisco, CA, 94133